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Have questions or need assistance? Get in touch with us—we’re here to help make your stay seamless and enjoyable.

enquiries@imagineproperty.uk

Frequently Asked Questions

Whether you’re here for a weekend or a month, our high-quality accommodations offer everything you need—from fully equipped kitchens to seamless Wi-Fi and central locations near Coventry’s top attractions.

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We offer a full refund for cancellations made at least 48 hours prior to the property arrival time.

Check-in time is typically from 3:00 PM, and check-out is by 11:00 AM. Early check-in or late check-out can be arranged subject to availability.

Yes, all of our properties are equipped with high-speed Wi-Fi, included in the room rate.

Basic toiletries such as shampoo, conditioner, soap, and toilet paper are provided upon arrival.

If you need any assistance during your stay, please contact our team via phone or email. We are available 24/7 to ensure your comfort and resolve any issues promptly.

Smoking is strictly prohibited inside all properties. Designated outdoor smoking areas may be available.

Yes, a refundable security deposit may be required at the time of booking. The amount varies depending on the property and length of stay.

Unfortunately, pets are not permitted in our properties. See our pet policy for more details.

Got further questions? Get in touch!

Offering a contemporary, stylish, flexible and affordable alternative to traditional hotels and rentals.

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